The online store is operated by a third-party provider. used non-Apple parts or run it over with a dump truck-there's no way you're getting a discount on repairs. Purchase genuine Apple parts and rent or buy professional-grade tools from the Self Service Repair Store. If you've tampered with your iPhone in a weird way-i.e. For some repairs, youll need your Apple ID password to erase your device and turn off Find My. You'll have to pay for cracks inflicted by drops or hits, water damage, and other obvious user-error damages. If your device won’t turn on or respond, complete as many of these steps as possible: Back up your iOS or iPadOS device. Under warranty, Apple will cover debris under the screen, camera foam misalignment, and a single hairline crack with no evidence that a drop or hit made that crack. (In-warranty repairs are the cheapest, although warranties on iPhones typically last only one year.) It applies to the iPhone 6, 6S, and 7, as well as the 6 and 7 Plus models.Īs one Apple retail tech told BI, inspecting phones and determining costs is "basically half the training for iPhone techs." Before going up against the expert, decide for yourself if your messed up iPhone is replaceable. Service and parts may be obtained for longer, as required by law, or for up to 7. Called "Visual/Mechanical Inspection Guide," it gives Apple techs a visual rule book for damages, outlining what kind of damage is eligible for in-warranty repair, out-of-warranty repair, or a complete replacement. Owners of iPhone, iPad, iPod, Mac or Apple TV products may obtain service and parts from Apple service providers, including Apple Store locations and Independent Repair Providers, for a minimum of 5 years from when Apple last distributed the product for sale. Business Insider reports a 22-page guide to iPhone damage dated March 3, 2017, was recently uploaded to Dropbox. Apple Store, for two reasons: I' No one knows your iPad like Apple. A new Apple leak could save you a frustrating chat with the Apple Genius about who's really at fault for your fucked up iPhone. 1, Your iPad may be erased during its repair, so you should.
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